Ultimate Automotive is seeking a reliable, confident and proactive individual to join our team in Kingston.
The successful candidate will coordinate communication between customers, technicians and management while helping to keep repair jobs progressing efficiently.
Key responsibilities:
* Welcome customers and gather accurate vehicle information.
* Check regularly with technicians for job updates.
* Report vehicle progress, delays and repair findings to management.
* Clearly and confidently explain repair recommendations to customers.
* Follow up on estimates, approvals, appointments and completed repairs.
* Prepare invoices and maintain accurate customer and job records.
* Assist with social-media content and customer promotions.
* Identify and complete necessary follow-up tasks without constant supervision.
The ideal candidate should:
* Be punctual, dependable and organized.
* Communicate professionally and confidently.
* Be comfortable speaking with customers by telephone, WhatsApp and in person.
* Show initiative and take ownership of assigned responsibilities.
* Be able to manage several vehicles and customer updates simultaneously.
* Have basic knowledge of motor vehicles, parts or repairs.
* Be willing to learn more about automotive systems and terminology.
* Have previous customer-service or automotive experience.
Automotive experience is an advantage, but strong communication, initiative and a willingness to learn are essential.
To apply, send your résumé and a brief message explaining why you are suitable for the position to WhatsApp number 876-260-7233 or email service@ultimateautomotiveja.com
Only shortlisted candidates will be contacted.
service@ultimateautomotiveja.com
- telephone
- 1-876-260-7233
