Position: Medical Billing / Healthcare Call Center Agent

Position: Medical Billing / Healthcare Call Center Agent 📍 Location: Portmore, St. Catherine, Jamaica 🕒 Schedule: Full-Time | U.S. Hours Key Responsibilities Handle inbound and outbound patient, provider, and insurance calls Verify insurance eligibility and benefits Follow up on medical claims, authorizations, and payments Schedule appointments and update patient demographic information Accurately document all calls and actions in EHR and billing systems Maintain strict HIPAA compliance at all times Requirements Excellent English communication skills (verbal & written) Previous medical billing, healthcare, or call center experience preferred Knowledge of U.S. insurance plans (Medicare, Medicaid, BCBS, Aetna, Cigna, UnitedHealthcare – an asset) Strong computer skills (typing, multitasking, system navigation) Reliable transportation to Portmore, St. Catherine Professional, punctual, and detail-oriented What We Offer ✔ Competitive pay ✔ Paid training in U.S. healthcare & medical billing ✔ Stable, long-term U.S. accounts How to Apply Email your resume to: info.ja@dbandcs.com or WhatsApp: 954-224-0555 Subject Line: Medical Billing Call Center Agent – Portmore